The University Hospital of Tokyo

This is one of the best University hospitals of Japan. All the doctors & staffs were very cordial & welcoming. You can even receive medical service with limited or no knowledge of Japanese Language. Though I had some troubles at the reception because of my poor Japanese speaking ability but my dentist supported me a lot. She even played Ed Sheeran’s songs to comfort me during dental surgery. I recommend this hospital to everyone who are in need of special/ advanced medical treatment. Don’t forget to bring a referral letter from your GP before attending this hospital’s OPD. Otherwise you would have to pay higher than usual.

Bad service, I came for treatment because my eyes hurt and were swollen, I couldn't see, just because I didn't have Japanese insurance I wasn't treated, even though I had money to pay, imagine if there was a patient who was dying and didn't have Japanese insurance then they wouldn't get any treatment, then they would let the person suffer and die, is the hospital only for Japanese citizens, foreigners like me are left to suffer just because they don't have insurance, isn't the function of the hospital to save people's lives, but this isn't. they only care about their own citizens without thinking that foreigners are also human. a very strange regulation in my opinion, they have no conscience by letting people die or die even just because they don't have insurance or don't have a Japanese identity card

Very bad service by the ER's staffs. Not friendly. Lack of English language. They questioned about dual passports (like immigration). The focus should be on the emergency critical not on the passports. Nurses were tensed, the patient was not allowed to lay down in the room, they put the patient in a room without any bed. The rest of the rooms have beds & empty. However, the doctor on duty was very helpful, only him that I appreciate during the visit. For ER, I won't recommend at all to go to this hospital in Tokyo. I don't know why this hospital listed as the No. 1 Best Hospital in Tokyo, based on the Google Search Results.

Came in for an emergency as I broke my leg. They failed to administer any pain killers and insisted I keep moving around between different beds and wheelchairs. The staff kept making jokes and laughing in Japanese, all while I’m in serious pain. The doctors were all young and inexperienced. And it was clear they didn’t want me in the hospital, as I, a foreigner, would be taking up a bed. It was about their convenience, not about treating me. In my entire life, I have never experienced a worst doctor or worst treatment. Telling other doctors, Canadian and Japanese, of what transpired always results in shock. The surgeon at another Tokyo hospital was completely confused at how I didn’t get any care as I developed blisters from necrotizing skin (a major emergency). The doctor at Tokyo University Hospital told other hospitals administrative staff what I had wasn’t an emergency and so I couldn’t see a doctor at other hospitals, even when I said I had increased pain and discomfort. I had to go to a clinic to get a new referral to actually get treated. Even the city help line, which originally told me to go to back to Tokyo University Hospital, changed their mind after speaking with the doctor. This hospital and the sadistic doctor have literally permanently scared me. I was lucky to not lose a leg due to their complete and utter inhumane treatment.

Terrible hospital. I had an appointement with the Immunology department, because I may have an immune disease. On the day of the appointement, the Immunology department cancelled our appointement and referred me to their Dermatologist, who couldn't help me either. I was told that the Immunology department, who specializes in IMMUNE DESEASES, didn't know what my immune disease was. Imagine not knowing what you work with everyday. The Immunology department is just a massive bunch of incompetent people. They probably slept during their studies, just like the rest of University graduates in Japan.