DHI Mexico Clinic

I had a great experience at DHI in Mexico City! The entire staff is very knowledgeable! Especially Freddy and Paula! I’ll be back in a few months for my follow up appointment! Highly recommend!

Truly beyond my expectations...its really unbelievable. From start to finish this office and the staff were nothing short of professional, courteous, and really just outstanding. I contacted 5 offices to begin my process of hair restoration with only 3 of them actually getting back to me and a consultation. DHI was on my radar because of the tools and technique that is specified and i actually knew a customer of DHI in Turkey that was very pleased with his results as well. My consultation via Zoom was initially with Efren, a kind soft spoken man who answered my many questions with ease and confidence. I additionally had a second follow up after my other 2 consults to clarify a few things before i made a decision and it was Efren who gain my business and confidence that i was in good hands. First visit to the office was to do pre procedure blood work, and i was able to meet a doctor for the first time. Speaking to Efren i was fine, but the doctor (forgot her name) i met did not give me the warm and fuzzies. I left in discomfort, but was still planning to follow through with my procedure. The office was beautiful, professional and very clean with a friendly staff. My procedure was scheduled after my blood work came back and we had a date set a little over a month from this time. Showed up on the day of procedure, was ready and did all my pre procedure duties to meet a second doctor in the waiting room Dr. Jimena Gonzalez. She was nice with a sweet disposition and i immediately liked her manner and tone with how she handled herself. Getting all the way back into the operating room this second doctor told me something the first should have when i visited to do blood work, that my hair was too thin and than i needed to do a round of Minoxidil and/or Finasteride. That she can do the procedure but the results wouldn't be to her and maybe even my liking. I was in shock, keep in mind i just paid in cash for the entire procedure so they had my money. I agreed to do as the doctor says and do 6 months of the Minoxidil, they refunded me my money, and off i went. The Minoxidil definitely made my hair obviously thicker (Costco Kirkland 5%) was the product i used and i did a Zoom call update with Jimena to show her the progress and to confirm my appointment for surgery. On the day of surgery things went flawlessly, i listened to the radio during extraction of my hair for approximately 4 hours. Had a nice lunch for break. And finished with The Matrix on the tv while they replanted my hairs into place. The doctor and her staff made sure i was comfortable at all times, and really made this easier than i expected. The following day i returned to have my bandage on the back of my head removed from where they farmed the hair and washed the area for me. After this point i was free to drive home to Vegas for the recovery. The photos speak for themselves. Previously i didnt really have a hairline, very thin weak looking hair. The finished results about 6 months later are outstanding.

I had my treatment yesterday, so I am still awaiting the longer term results, but I can say right now, I made the right choice with DHI Mexico. The experience from beginning to end was pleasant and professional. It was my first time doing a transplant and the staff made me feel very comfortable and confident. Beyond the pleasant and competent staff, the facility was beautiful. I will upload new photos as the hair grows!

I have been coming for PRP for two years.. no issues and decent price. However I barely recognize anyone since the staff has changed almost entirely except one of the male nurses. I was almost ready to finally book my surgery but the doctor left! The treatment and consultation can sometimes feel a little impersonal. They don't love answering questions.

This place has a lot of issues in regards to customer service. First of all, they did not pick me up from the border and then didn’t pick me up from my hotel for my procedure. On YouTube they advertise famous stars and how DHI treats them, like picking them up from the airport and showing them the movies that they would like,but DHI didn’t give me that special treatment. And they were trying to charge me after my procedure for medication that came included with what I had paid for. Luckily I had my phone to prove that I had already paid for those medications. And make sure to measure your forehead with four fingers. Dr. Curiel left my forehead a little high so I can visit them again so they can make more money. Don’t make the same mistake. Again, measure your forehead with your hand when she draws your hairline. And she didn’t even put grafts on my temples. The right side looks hideous. The only positive thing is that the grafts did survive and that my hair looks way better then before.