KALONI – Santa Fe

So far everything has been amazing! I went to Kaloni because I suffered from alopecia and practically no longer had hair. From minute one I appreciated his honesty in telling me what the procedure would be like and what I could expect based on the hair I had left. This is important because the less hair you have, the less you will be able to have and if they are not clear to you, you could generate a false expectation. The procedure was long but they treated me perfectly and were super professional. It's been 5 months since I did it and the results have been wonderful, they changed my life!

It is the first time that I have had this experience, at the moment everything is going very well, we only have to wait for the development of the implants, however the treatment of the executive Javier Rodríguez was excellent... empathy in circumstances like these and the personalized treatment is crucial, It helps a lot to carry out your process in a satisfactory manner, accompanied and dispelling all doubts throughout your process, for the simple fact that we all want it to be successful.

Please fix your telephone services. No English options work, when I press the menu items it abruptly hangs up and this gives the perception that details are unimportant to you. I’ve flagged this to your team before but no one has fixed it.

I've had 3 hair transplants, 2 in New York and 1 in Istanbul, so I'm very familiar with these types of facilities. I've never had an issue before. I had my most recent transplant 2 months ago and while I was in Mexico on vacation, I wanted to do a PRP session. I booked an appt at Kaloni Santa Fe to do this. Upon arriving for my treatment I was asked if I had anything for breakfast and I told them yes, I had eggs. They told me that I can't eat fat for 48 hours before my treatment and as a result, there was too much fat in my blood and the treatment could not be preformed until the following week. Nobody once told me that I could not have fat for 48 hours prior to the treatment, or obviously I would not have done it. In fact, nobody told me anything to do to prepare. I wasted an hour driving both ways and was unable to get the treatment I was looking forward to doing while in Mexico as left Mexico the next day. Further, after a lot of research on this after I was turned away, I couldn't find anything anywhere about not eating fat for 48 hours as prep for PRP. In fact on almost all websites it says "On the day of your procedure, eat a full, healthy breakfast and be sure to drink plenty of water." so I have very little faith the staff even knew what they were talking about. The only things I see to avoid on every website is to avoid alcohol, cigarettes, anti-inflammatory meds, blood thinning meds and supplements. Again, I've had nothing but wonderful experiences in my 3 hair transplants but coming for this simple short procedure was a disaster so I'd be highly cautious doing anything there.. particularly an actual hair transplant.

Total disappointment! DON'T GO HERE! I have waited a long time to write this review, hoping that the transplant they gave my husband would work AND NOTHING!! They deceive you first of all by telling you that they manage “The maximum extraction”. We paid more than 80 thousand pesos in total, we traveled from Europe exclusively trusting in good Mexican medicine, after visiting 4 clinics in Mexico, this one convinced us. Leaving out Spain and Türkiye, we wanted to trust Mexico, but frankly we regret it. After 5 years of the hair transplant, my husband looked almost the same as before. KALONI, washes her hands saying “the maximum extraction”, which is nothing more than removing follicles, which perhaps do not implant, but rather waste them, because my husband really grew no more than 50 hairs and perhaps I am exaggerating. . They promised us an 8-hour operation which didn't even last 5 hours and from there we began to doubt the results. After 5 years NO ONE BELIEVES US that hair was implanted. The procedure was very expensive, very painful, we came from very far away, taking into account travel and lodging expenses, it was more expensive. My husband ALREADY LOST FAITH IN MEXICAN DOCTORS AND HAIR TRANSPLANTS. Seriously, KALONI, they don't know the moral and economic damage they do to the people they scam. We will see how to proceed legally due to fraud, negligence and whatever accumulates. We have proof. Left photo before and right after. He was worse off because his follicles were ripped out. DON'T WASTE YOUR MONEY HERE.